Background

Hyperion EPM V11.1.2.2 supports IE7, IE8 and IE9.

While working with Hyperion EPM V11.1.2.2, users sometimes face strange issues while using IE.

· Loading Login or workspace pages end up with an error.

· Arrows missing while navigating through workspace.

· Some disabled menus

To overcome these errors, following Internet Explorer settings should be applied in order for Oracle Hyperion Products to work correctly with Internet Explorer 7 (IE 7), Internet Explorer 8 (IE 8) or Internet Explorer 9 (IE9).

Configure browser for new version

1. Configure browser to check for new version every time user visits a page

· Open Internet Explorer

· Go to Tools > Internet options > General

· In "Browsing history" section click on "Settings" button and then select "Every time I visit the webpage" option

· Click OK, then Apply.

Pop-Up Blocking

2. Disable default pop-up blocking

· Go to Tools > Internet options > Privacy tab

· Uncheck "Turn on Pop-up Blocker"

Trusted Sites - Workspace

3. Add Workspace URL to trusted sites

· Go to Tools > Internet options > Security tab

· Select "Trusted sites" from "Select a zone to view or change security settings" window, then click on "Sites" button.

· Type your workspace URL in form http://workspaceserver:portnumber in "Add this website to the zone"

· Uncheck "Require server verification (https:) for all sites in this zone"

· Click Add, then Close.

· Click OK and Apply.

Security Setting for Trusted Sites

4. Minimize security setting for trusted sites

· Go to Tools > Internet options > Security tab

· Select "Trusted sites" from "Select a zone to view or change security settings" window

· From "Reset to:" list select "Low"

· Click OK

· Click Apply, then OK

Security Setting – Customization

5. Customize security settings

· Open Internet Explorer

· Go to Tools > Internet options > Security Tab

· Select zone containing your Oracle Hyperion servers and click on "Custom level..." button

· In "Miscellaneous" section enable options "Access data sources across domains" and "Allow script-initiated windows without size or position constraints"

· In "ActiveX controls and plug-ins" section enable "Run ActiveX controls and plug-ins" and "Script ActiveX controls marked safe for scripting".

Cookies Setting

6. Enable option "Always allow session cookies".

· Go to Tools > Internet options > Privacy Tab > Advanced.

· Check the "Override automatic cookie handling", accept the first and third party cookies and check the "Always allow session cookies" option.

Native XMLHTTP Setting

7. Disable option "Enable Native XMLHTTP". This setting is recommended only for customers using HFM 9.3.1 or older with IE 7. If you are using version 11.1.1.x of EPM products or newer, this option should be enabled.

· Go to Tools > Internet options > Advanced Tab. In "Security" section uncheck the option "Enable Native XMLHTTP".

Compatibility View Setting

8. Using Internet Explorer 9 Compatibility View option.

· For EPM 11.1.2.2 products: Go to Tools > Compatibility View Settings.

· Make sure EPM Workspace URL is not enabled for Compatibility View and uncheck all available options at the bottom of the pop-up window.

· IE comes with a not well known default setting that automatically enables compatibility mode for intranet sites - where Hyperion typically resides. We need to disable Compatibility view settings.